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Respecting the privacy and confidentiality of your personal information is important to Elephant’s Craft. This Privacy Policy explains how Elephant’s Craft collects, uses and discloses the personal information that you may provide while using the Elephant’s Craft website (the "Website").


If you browse the Website, you do so anonymously. We do not collect personally identifying information unless you voluntarily provide it to us. However, like many other websites, the Website may automatically collect certain non-personally identifying information regarding your use of the Website, such as the Internet Protocol (IP) address of your computer, the IP address of your Internet Service Provider, the date and time you access the Website, the internet address of the website from which you linked directly to the Website, the operating system you are using, the sections of the Website pages read and images viewed, and the content you download from the Website.

This information is not linked to you as an individual user. Rather, is recorded as general statistical information, which is used by us in order to monitor the use of the Website, to improve the Website and generally enable us to provide you with the best possible web experience. We may also archive this information for future use.


During your use of the Website, you may be asked to voluntarily provide certain personal information such as your name, email address, postal address or telephone number. It is always your choice whether or not to provide such personal information.

We will not sell, trade, lend or otherwise voluntarily disclose to any third parties any personally identifying information that you have provided to us for any purpose not provided for under this Privacy Policy. In certain circumstances we may disclose your personal information as required or permitted by applicable law. In any other circumstances we will seek your consent prior to disclosure.


We may use your personal information to contact and correspond with you, respond to your inquiries, process instructions or to facilitate and enhance your use of the Website. We may send to you, from time to time, e-mail or other communications containing information about us, our activities and other business-related matters.

The primary purpose of collecting personal information is to be able to correspond with you and respond to your inquiries mainly regarding the Website.



Our company prioritizes the security of credit / debit card holders who shop at our website. Your credit card information is not stored in any way our system.


When you enter the transaction process, there are two things you need to pay attention to to understand that you are on a secure site. One of them is a key or lock icon on the bottom line of your browser. This indicates that you are on a secure website and all your information is encrypted and protected. This information is only used depending on the sales process and in the direction of your instructions. uses IYZICO as a Virtual POS service provider for purchases made with a credit / debit card.


IYZICO has PCI (Payment Card Industry)-DSS (Data Security Standard) Level 1 certificate, which is the world's highest data security standard. Thanks to its PCI-DSS certified service, it fully meets the needs of data security from the beginning.


The information about the credit card used during shopping is encrypted with 128-bit SSL (Secure Sockets Layer) protocol, independent of our shopping sites, and sent to the relevant bank for questioning. If the card availability is approved can be sustained for shopping. Since no information about the card can be viewed and recorded by us, third parties are prevented from obtaining this information under any circumstances.


The reliability of the payment/invoice/delivery address information of the orders placed online by credit card is audited by our company against Credit Card Fraud. Therefore, the accuracy of financial and address/telephone information must first be confirmed for customers who order from our website for the first time in order to arrive at the procurement and delivery stage. Our company may contact with the customer (credit / debit card holder) or with the bank to check the accuracy of the information provided if needed.


Only you can access and change all the information you provide while becoming a member. If you protect your member login information securely, it is not possible for others to access and change information about you. For this purpose, it is acted within the 128-bit SSL security area during membership transactions. This system is an international encryption standard that cannot be broken.

Online shopping sites with an information line or customer service and where full address and telephone information are specified are more preferred nowadays. You can get detailed information about all the issues that come to your mind, and you can get reliable information about the company that provides online shopping service by this way.

Note: We recommend paying attention to the full address and telephone number of the company on online shopping sites. If you are going to shop, write down all the phone / address information of the store where you bought the product before you do your shopping. Confirm by phone before shopping if you do not trust. All information about our company and the location of the company are indicated on our online shopping site.



Our company may disclose the information of users to third parties, except for the provisions of this "Privacy Policy" in the limited cases specified below. These cases are limited in number;

1. Law, Decree-Law, Regulation, etc. to comply with the obligations imposed by the legal rules enacted by the competent legal authority;

2. In order to fulfill the requirements of the "Membership Agreement" and other agreements concluded by our website with users and to put them into practice;

3. Requesting information about users for the purpose of conducting an investigation or investigation duly carried out by the authorized administrative and judicial authority;

4. It is necessary to provide information in order to protect the rights or security of users.



Never write down your credit card number or passwords in the e-mails you send to our store's Customer Service regarding any of your orders. Our company cannot guarantee the security of the information transferred from your e-mails under any circumstances.


To help protect the confidentiality of your personal information, we do our best appropriate to the sensitivity of the information. Nevertheless, due to the nature of the Internet and Internet technologies, security and privacy risks cannot be entirely eliminated.


At any time, you may ask us to stop sending you such unsolicited e-mail and other information by contacting us at

We attempt to keep our records as accurate and complete as possible. You can help us maintain the accuracy of your information by notifying us of any changes to your personal information.

The Website may contain links to other websites. When you click on one of those links you are contacting another website or Internet Resource. We have no responsibility or liability for or control over those other websites or Internet resources or their collection, use and disclosure of your personal information.


Our company can obtain information about the users visiting our website and the use of the website by using a technical communication file (Cookie). The technical communication files mentioned are small text files that a website sends to the user's browser to be stored in the main memory. The technical communication file stores status and preferences about the site, making it easier to use the Internet.

The technical communication file helps to obtain statistical information about how many people visit the site, for what purpose, how many times a person visits the site and how long they stay on the site, and to dynamically generate advertisements and content from specially designed user pages for users. The technical communication file is not designed to retrieve data or any other personal information from the main memory or your e-mail. Most of the browsers are initially designed to accept the technical communication file, but users can change the settings so that the technical communication file does not arrive or a warning is given when the technical communication file is sent.


While we strive to keep this website current, certain changes in options, prices, availability or delays may occur that may not be immediately reflected on this site. Please contact Elephant’s Craft for up-to-date information. Elephant’s Craft reserves the right to change product specifications and prices at any time without incurring obligations.


If you have any comments, questions or concerns about this Privacy Policy or your personal information, please contact us with the information below.



Address :              Küçükbahçe Mahallesi, Mercankoy Sitesi Sok., No:7-136/6, P.K.35960 Karaburun - İZMİR

GSM:                    +90 530 823 52 05 / +90 532 170 14 81


e-commerce mail:

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